Q:

Do you charge a call out fee?

A:

No, we do not charge to attend, our engineer shall look at the works required and give a clear cost before any work is undertaken, if you then are satisfied with the cost he shall then proceed, you are not under any obligation if you choose not to go ahead.

Q:

How quickly can you get to me?

A:

Prestige Plumbers can usually attend the same day and will of course prioritise any emergencies, you shall be offered a morning or afternoon appointment and then we shall of course call when we are 20-30 minutes away.

Q:

Where does my water shut off?

A:

Households usually have a stop cock/shut off valve under the kitchen sink or a stand pipe outside of the house.

Q:

Do you only carry out bigger work, my job is small?

A:

We at Prestige Plumbers will carry out any job large or small, no job is too small for our expert plumbers.

Q:

Do you offer any guarantee on your work?

A:

All works carried out by Prestige Plumbers comes with a 12-month warranty