I don’t know where the leak or fault is coming from. What should I do?
With 40 years of experience, Prestige Plumbers know how to get down to the bottom of each problem we come across. Some of our plumbers have found issues that not even highly trained plumbers have been able to discover. We will identify the issue and fix it as soon as possible.
What is considered a plumbing emergency?
Problems such as water leaks should always be considered an emergency. You should call us straight away so we can resolve the problem. Essentially, any situation where you believe you can not fix the issue yourself should be considered an emergency.
I have discovered a plumbing emergency in the middle of the night, what should I do?
Our plumbing services are 24-7. We work around the clock to make sure you have access to support at any time – day or night.
What are some common plumbing emergencies?
Common plumbing emergencies include leaking fixtures, burst pipes, blocked drains and toilets and leaking pipes.
What Do I Do if a Pipe Bursts in My Home?
The first thing you should do when a pipe bursts in your home is to call our emergency plumbing services. While you wait for the plumber to arrive, it is important to turn off your water main, drain the stopcock starting with cold taps, turn off the heat and then drain your hot taps. It is essential that you clean up as much as the mess caused as possible to prevent health and safety accidents.
My house has a leak – how do I shut the water off?
A lot of houses will have the water mains stopcock under the kitchen sink – turn this clockwise to shut off the incoming water feed, otherwise, there will be the main stopcock in the main road located outside your home.